Businesses that go around cheating customers on a daily basis figure they can get away with pretty much anything with the proper barrage of excuses and half truths. I think this is a big part inside our consumer and worker economy problems that the author is referring to, IMO.
In other words businesses hardly ever get pinned down breaching contracts and use their legal advantages to thwart customer and worker rights.
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This incessant tactic of blaming others for anything from computer downtime, someone else is a fault, not us, it's a big ongoing deflection blame game. That means these modern day business slugs operate on the many times successful theory that they will not get caught, cheating, lying, cutting corners, and obvious false advertising. It's going on all around us much of the time by so-called solid businesses we use all the time. Perpetrators think they are legal, they are not, but the average worker or consumer can hardly afford to sue cheaters.
Rules are for the little people, not for producers of goods and services. BTW we just voted out P45 who has lived most of his life adhering to this practice, the rules are for other people.
