"the more confused the customer is"
Most bigger product and service companies in this country have confusing prices. Period.
In a way it's intentional, there are price rating tables and more price rating tables, and then there are those customers, usually large biz to biz customers, that say F'k the price tables let's sit down and negotiate, or bye bye.
It's by design, what's advertised is not the reality but more anything but reality.
Oh, and can you say, 'tax code'?
